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Check out the posts below for insights, tips, and inspiration.
My Framework for Tackling Complex Product Problems
Over time, I’ve developed a simple mental framework that helps me approach complex product problems without getting overwhelmed. It isn’t rigid, and it definitely isn’t the only way to work. But it’s a reliable way to move from ambiguity to clarity.
Here’s how I typically approach it.
What Running a Small Business Taught Me About Product Design
Running a small design-focused eCommerce business has a way of stripping away theory.
There’s no buffer between you and reality. No roadmap document. No product manager handing you a well-defined brief. No research team delivering a neat slide deck of user insights.
Instead, you have customers. Real ones.
Balancing User Needs & Business Priorities
When done right, great UX design doesn’t just make users happy—it drives measurable business success. Let's break down how we, as UX designers, can navigate this balance, advocate for both users and businesses, and ultimately create products that serve everyone’s needs.
15 Questions to Ask When Designing for AI: Your Ultimate Guide to Creating Impactful Products & Experiences
How do we make sure AI enhances experiences rather than complicating them? By asking the right questions. This post breaks down 15 essential questions that will help you design AI-driven products that prioritize user needs, minimize harm, and deliver real value.